FAQs
FAQ Banner

FAQs & Support

Find answers to your most common questions

What sizes do you offer for kids?
We offer sizes for newborns to 14 years old. Please refer to our Size Guide for detailed measurements and age-based sizing.
How do I choose the right size?
Our size chart is based on average measurements by age. If your child is between sizes or growing fast, we recommend sizing up for longer use.
Are your clothes made from safe materials?
Yes! Our clothing is made from 100% safe, non-toxic, skin-friendly fabrics, including certified organic cotton in many styles.
Do you offer clothes for all seasons?
Absolutely! We have collections for summer, winter, spring, and fall, including layering pieces and weather-specific styles.
How do I wash and care for the clothes?
Most items are machine washable. We recommend using a gentle cycle with mild detergent. Specific care instructions are printed on each garment’s label.
Do you offer matching family outfits?
Yes! We have a selection of mommy & me and family matching sets—perfect for holidays and photoshoots.
Can I return or exchange an item?
Yes, we accept returns and exchanges within X days of purchase, as long as the item is unworn, unwashed, and with tags attached. See our Return Policy for full details.
Do you offer gift wrapping?
Yes, we provide beautiful gift wrapping at checkout for a small fee. You can also add a personalized message.
Do you ship internationally?
We ship to many countries worldwide. Shipping fees and delivery times vary based on location. Check our Shipping Information page for more.
How often do you release new collections?
We drop new collections seasonally, with limited-edition styles launching throughout the year. Sign up for our newsletter to stay updated!
Do you sell handmade crochet items?
Yes, we offer a range of handmade crochet items including baby blankets, caps, booties, dresses, and toys. Each piece is carefully crafted with love and care.
What type of yarn do you use for crochet products?
We use soft, high-quality yarn such as cotton, acrylic, and blended fibers that are safe for babies and children. Many of our crochet pieces are made with hypoallergenic yarn.
Can I customize a crochet item?
Absolutely! We accept custom orders where you can choose the size, color, and design. Just contact our support team with your requirements.
Are crochet clothes comfortable for kids?
Yes! Our crochet items are soft, breathable, and designed for comfort. They keep kids cozy without irritating the skin.
How do I care for crochet products?
We recommend gentle hand wash in cold water with mild detergent. Do not wring; instead, press lightly to remove excess water and lay flat to dry to maintain shape and quality.
Do crochet items stretch over time?
Crochet items may naturally loosen a little with regular use, but if cared for properly, they retain their shape and last for years.
Can crochet products be gifted?
Yes, crochet pieces make thoughtful and unique gifts. We also offer gift wrapping and personalized notes at checkout.